Track every order from placement to completion. Instant notifications, live status updates, and complete transparency for everyone.
Get StartedReal-time order tracking provides instant visibility into every order's status from the moment it's placed until it's completed. Staff see orders immediately, customers receive live updates, and everyone knows exactly what's happening at every stage.
Staff receive immediate alerts for new orders. No delays, no missed orders, instant action.
See all orders at a glance. Know what's being prepared, what's ready, and what's been delivered.
Customers see their order status in real-time. Reduces anxiety and support inquiries.
Provide realistic estimated completion times based on current kitchen load.
Reduce wait times by optimizing order flow and identifying bottlenecks instantly.
Catch issues early with clear status tracking. Prevent forgotten or delayed orders.
Order just placed. Awaiting confirmation from restaurant.
Restaurant confirmed the order. Kitchen has been notified.
Kitchen is actively preparing the order.
Order is complete and ready for pickup or delivery.
Order has been picked up or delivered successfully.
Instant alerts for new orders, status changes, and customer messages. Never miss an important update.
Visual timeline showing order progression. See exactly when each status change occurred.
Smart ETAs based on current kitchen load and historical data. Set customer expectations accurately.
Updates across all platforms simultaneously. Dashboard, mobile app, and customer notifications stay in sync.
Track orders from kitchen to customer's door. Provide accurate delivery ETAs and reduce support calls.
Manage high order volumes efficiently. Ensure no order gets lost in the rush.
Monitor order flow across all locations. Identify performance issues and best practices.
Let customers know exactly when to arrive. Reduce wait times and improve satisfaction.
In today's fast-paced world, customers expect transparency. They want to know where their order is and when it will be ready. Real-time tracking meets this expectation while reducing the burden on your staff to answer "where's my order?" questions.
The unknown is stressful. When customers can see their order progressing through each stage, they feel confident and informed. This transparency leads to higher satisfaction and fewer support inquiries.
Real-time tracking isn't just for customers - it's a powerful operational tool. Identify bottlenecks, monitor performance, and ensure consistent service quality across all orders and time periods.
Track average preparation times, identify peak periods, and optimize staffing. Real-time data provides insights that help you continuously improve operations.
Give your customers confidence and your team clarity with real-time order tracking.
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